Accuracy of Information

SC Reptiles makes every effort to ensure that information on this website, including the stock availability is up to date and correct, however we cannot guarantee this.

 

Pricing, discounts, and trades are entirely at our discretion.

 

Payment

Payment may be made by cash or cheque, if paying by cheque this will require clearing prior to the animal being collected. 

 

Deposits of 25% can be made for any of our animals. This will secure the animal and it will then be unavailable for purchase by anyone else for a maximum of 14 days from receipt of deposit.  This deposit is non-refundable.  If the final payment is not received within the 14 day period the animal will be made available for sale again. 

 

Collection and Delivery

All animals leaving our premises are healthy and in good condition. We do our best to make sure that they have had several feeds, and are feeding on defrost rats or mice, unless otherwise stated. 

 

Our preference is for the animals to be collected from our premises located near Portsmouth, UK. 

 

Delivery (and associated costs) is available on request, this may either be a personal service conducted by ourselves, or upon the customer's request, we may use a courier service.  Courier delivery is subject to weather conditions and therefore if too cold then delivery will be postponed until better weather, you will be kept up to date at all times.  Please note SC Reptiles do not accept responsibility for the animal's well fare during transit and delivery if a courier service is requested.

Please make sure someone is available to sign for the consignment, failure to do so will result in the animal being returned to us.  After which we do not re-courier hence collection will be your only option. 

 

Please note, we do not currently ship outside the mainland UK.

 

Paperwork

Our animals come with full paper work and photo ID guaranteeing parentage.

 

We maintain feeding records and hatch dates for all our animals, copies of which are available on request.

 

Refunds

In the unlikely event of you are not satisfied with an animal you have purchased from SC Reptiles you must phone us within 24 hours and we will either exchange or refund your money in full.  After the 24 hour period SC Reptiles take no further responsibility for the animal.  NOTE:  Refunds are only available for animals that have been collected from our premises in Portsmouth or personally delivered by ourselves. Refunds are not available on animals delivered by courier, as SC Reptiles cannot ensure the animal's well fare during transit.

 

Privacy

All personal information obtained by SC Reptiles is used solely for the purpose of fulfilling your order. It will never be passed on to any third parties. 

 

After Sales

All our customers will receive full after sales service on any matters that may arise and this would include advice on the care and breeding their own royal pythons.

 

 

Steve Crouch Reptiles - Terms & Conditions